Zoop is field service software built for appliance repair. Quote the job, schedule the tech, dispatch the crew, invoice on-site, and get paid by link. Free during beta, with no per-seat cost.
From the first call to the final payment, Zoop handles the full job lifecycle so you spend less time on paperwork and more time on the bench.
Build estimates with line items from your Pricebook, set an optional expiration date you control, then convert any quote to an invoice in one click with everything preserved. No re-typing the washer model twice.
Send a secure payment link your customer pays from their phone. Stripe handles cards and ACH bank, and surfaces Apple Pay and Google Pay automatically. Saved cards make the next service call faster.
Assign techs to one-time jobs, see day, week, month, and list views on the calendar, and run a dispatch board filtered by crew. Recurring job series auto-schedule repeat maintenance visits for you.
Track every contact, location, note, and past job in one place. When a fridge comes back six months later, the whole repair history is right there.
Publish a real business website with your services, hours, and service area, plus a 3-step booking widget that lets new customers grab a time slot. Lead-gen, not just a digital business card.
Set up maintenance memberships with custom cadences and auto-pay backed by a full payment-consent trail. Charge now, skip, pause, resume, or cancel anytime.
Create, edit, and duplicate invoices with line items from your Pricebook or custom entries. Apply multiple named tax rates with per-line overrides and tax-exempt customers, with tax snapshots locked onto historical invoices. Correct in place or void and reissue with full version history. Send a PDF or email, run automatic dunning for overdue accounts, record manual or offline payments like cash and check, and issue partial or full refunds. Even before you connect Stripe, your offline payment instructions show right on the invoice.
Zoop works in any mobile browser today, so your techs run jobs from the truck without an app to install. Assign work, view the calendar, share calendar URLs, and organize techs into crews you can filter on the dispatch board. An AI receptionist answers customer inquiries with your services, dispatch fee, and service radius, and automated maintenance reminders go out over SMS so your repeat work books itself. A native iOS and Android app is coming soon, arriving around the end of Q2 2026.
Yes. Zoop is free during beta. There is no per-seat cost either, because permissions are role-based (owner, office, tech), not capped by the number of seats. You only pay standard Stripe processing fees when you take a payment.
Both, and they are live today. Zoop ships one-time jobs with tech assignment, a multi-view calendar (day, week, month, list), a dispatch board with crew filtering, shareable calendar URLs, and RRULE-based recurring job series for repeat maintenance visits. It is billing-first but runs the whole job lifecycle.
You send a secure, signed payment link the customer pays from their phone with no login. Stripe processes cards and ACH bank transfers and automatically surfaces Apple Pay and Google Pay. Saved cards speed up the next visit. You can also list offline instructions for cash, check, Zelle, Venmo, or Cash App, which appear on the invoice even before Stripe is connected.
Yes. Recurring Plans support cadence presets and custom schedules with charge-now, skip, pause, resume, and cancel. Auto-pay is gated by a customer authorization and attestation flow with a full payment-consent compliance trail, including the mandate, IP, disclosure version, and one-click revoke.
Yes. Publish a public storefront with your services, hours, service area, and branding, then let customers use the anonymous 3-step booking widget to check availability and request a time. It creates a time hold and a contact record, so it works as real lead-gen for your shop.
Not yet. Tap to Pay via Stripe Terminal and the conversational Zoop AI (including voice-to-invoice and photo parts analysis) are on the roadmap and coming soon. Digital contracts, inventory tracking, and advanced reporting are also coming soon. Everything described above as live is shipped and usable today.
Quote, schedule, dispatch, invoice, and get paid, all in one place built for the trades. No per-seat cost, no contract, free while we are in beta.
