Zoop AI Engine

Action Engine

The AI back-office assistant that actually runs your business. Connect it to ChatGPT, Claude, or any MCP client — then tell it what you need and watch it draft quotes, book jobs, send invoices, and chase payments.

Tell it what you need. It does the rest.

Action Engine is Zoop’s AI layer with 65 scoped tools across every part of your business. No forms. No clicking. Just conversation.

Natural language, real results

Say 'Quote Mrs. Smith for a water heater replacement' and Action Engine finds the customer, pulls your Pricebook, drafts the quote, and sends it.

Voice-first from the truck

Tap the mic, describe the job, and get back a priced invoice or a booked appointment — no typing with greasy hands.

Reads photos & receipts

Snap a receipt, a parts list, or a handwritten estimate. The AI extracts the details and creates the matching quote or invoice.

Finds-or-creates customers

Mention 'Maxine' and Zoop resolves the name, creates her if she's new, and books the job without making you hunt for IDs.

Schedules & dispatches

Tell it the work, the window, and the crew. It finds time on the calendar, assigns the tech, and sends the notification.

Scoped, audited, secure

Every action checks permissions, logs an audit trail, and returns a real 'Verify on Zoop' link. No guesswork. No fabricated URLs.

Built for how you actually work

One conversation runs the whole job

Action Engine knows your customers, your Pricebook, your schedule, and your history. So when you say “Invoice the Carter job for the parts I used,” it doesn’t ask for UUIDs — it finds the job, builds the line items, computes tax, and hands you a draft with a link to review.

Zoop Action Engine running on a phone
Zoop field service software dashboard showing jobs, money owed, and scheduled work
Run lean

Bring your own AI — or use ours

Power users connect Zoop to Claude or ChatGPT through our MCP server and run the business from a chat window. Everyone else gets the same agent inside Zoop’s web and mobile apps. Same tools. Same security. Same results.

Works with the AI you already use

Connect Zoop to the assistant you already chat with — or use the built-in agent. Same engine, same tools.

ChatGPT & Claude

Connect through our MCP server and run Zoop from the chat window you already live in.

Any MCP client

LangGraph, n8n, Claude Code, your own scripts — if it speaks MCP, it speaks Zoop.

Inside Zoop too

No external AI? The same agent powers voice and chat inside Zoop's web and mobile apps.

The AI can touch every part of your business

65 scoped tools across 13 entities. Action Engine doesn’t just answer questions — it acts on your real data.

Customers & contacts

Search, read, create, and update customer records by name.

Jobs & scheduling

Book, reschedule, assign, and complete jobs from a sentence.

Quotes & estimates

Draft, send, and convert quotes without opening the editor.

Invoices & payments

Create invoices, check status, and chase overdue balances.

Recurring plans

Set up memberships and maintenance plans with auto-pay.

Pricebook & catalog

Reference services, products, bundles, and pricing on the fly.

Notes & photos

Capture voice notes and attach job photos by telling Zoop where they go.

Tax rates & settings

Pull the right tax rate and business defaults automatically.

Try these prompts in your AI client

Copy any of these into ChatGPT, Claude, or any MCP client connected to Zoop.

Stop hiring an office. Start running on Zoop.

Get Action Engine free during beta.